Amber & Jason
July 25, 2025 • Costa Mujeres, Quintana Roo, Mexico
133 Days To Go!
Amber & Jason
July 25, 2025 • Costa Mujeres, Quintana Roo, Mexico
133 Days To Go!
Q + A
This page answers many common questions in regards to the wedding, traveling, and logistics. If you have a question that is not answered below, Vale, Eddy, Ale, Lalo and Shonte of Just Book It Travel, are available to help and can assist with finalizing your RSVP.
Please email them at info@justbookittravel.com.
HOW DO I RSVP FOR THE WEDDING?
In order to confirm attendance for our wedding, guests must complete the form below and make a $50 per person room deposit with our Just Book It Travel Destination wedding coordinators. Please RSVP no later than February 20, 2025.
DO I HAVE TO BOOK WITH JUST BOOK IT TRAVEL?
To RSVP for our wedding and confirm attendance to our wedding events, please book through our website's booking page and only use Just Book It Travel for all travel arrangements. They handle our guest list, room block, and logistics, ensuring organization and updates. You'll get our group discount, concierge-level service, and flexible payment plans. Using this local agency is more convenient and reliable than online travel companies.
WHAT ARE THE SUGGESTED TRAVEL DATES?
Our wedding ceremony and reception will be held on July 25, 2025. However, we want nothing more than for our friends and family to enjoy a VACATION. To maximize your vacation time, enjoy excursions, the wedding, and all of the amenities offered in your all-inclusive package, we recommend the following date range: July 23 – July 27, 2025 (The resort has a 3-night minimum stay requirement.) Please feel free to arrive as early in advance as you'd like and stay at the resort for as long as you'd like. Group rates are valid for up to seven nights stay based on availability at the time of reservation. If you'd like to stay even longer, please inquire with Just Book It Travel Destination Weddings on availability / rates for extended stays.
CAN I BRING ADDITIONAL GUESTS WITH ME?
We are beyond excited to celebrate our special day with our nearest and dearest! You’re welcome to bring a +1 companion to join you for the trip and all wedding events. If you have any special requests, please don’t hesitate to reach out to Amber and Jason.
ARE KIDS INVITED TO THE WEDDING CEREMONY AND EVENTS?
We absolutely love your little ones, so they are invited to the ceremony and reception. Families staying at the Grand Palladium can take advantage of the Baby Club, which offers cribs and childcare, or the Mini Club and Junior Club for older kids. Babysitting services are also available at an additional cost.
Are there childcare options available at the Grand Palladium?
Yes! The Grand Palladium offers childcare for all ages. The Baby Club (ages 1–3) features cribs, play areas, and potty chairs. The Mini Club (ages 4–12) includes a playroom, movie area, playground, trampoline, and access to a kids-only splash pool. Teens can enjoy the Black & White Junior Club, with lounge areas, gaming rooms, flatscreen TVs, and a recording studio with professional instruments.
WHAT IF I'M UNSURE OF MY EXACT TRAVEL DATES, BUT I'M READY TO RSVP BY BOOKING MY ROOM?
Reservations can be modified without penalty up until the final balance due date of March 20, 2025. If you are unsure of your travel dates, it is recommended that you book your room for the longer length of stay and then reduce your stay prior to the final balance due date. This way, you would have confirmed all potential room nights (since availability is subject to change) and can modify your travel dates once flights are booked without penalty prior to the final balance due date. Email info@justbookittravel.com with any questions.
WHAT IF MY TRAVEL COMPANION IS TBD, UNKNOWN AT THIS TIME, OR NOT READY TO BOOK?
Book without them and add them to your reservation at a later time. Since prices and availability are subject to change, be sure to reserve the room for just yourself and we can add them when they are ready. Solo occupancy hotel rates are sometimes higher than double occupancy. When we add your travel companion in the future, you'll recognize the double occupancy savings. Rates are refreshed at the time future changes are made.
WHAT IS THE PAYMENT SCHEDULE?
A $50 per guest deposit is required to confirm guest's attendance / RSVP. Partial payments are optional. All guests will be automatically setup on a monthly payment schedule until the remaining balance is paid. Monthly payments are completely optional, and the reminders are for your convenience and flexibility only. Payments are never auto-drafted. The final balance is due anytime before March 20, 2025. All payments are non-refundable after the Final Balance Due Date. All refunds would be via travel protection claim if purchased.
DO I HAVE THE OPTION TO PURCHASE TRAVEL PROTECTION?
Yes, and it’s highly recommended! Travel protection safeguards your investment from unforeseen events before or during your trip. - Ideally, purchase travel protection when you make your deposit, but you can still add it within 10 days of booking. - You can also choose independent coverage from any trusted provider. - Remember, after the final balance due date, cancellation fees are non-refundable unless covered by your travel protection plan. Just Book It Travel offers two travel insurance options for your convenience. *The insurance policy covers full cancellations only. Partial cancellations are non-refundable (following the final balance due date) and are not covered by this policy unless guests have commenced travel (Ex. the departure flight has taken off for travel).
WHEN IS THE FINAL PAYMENT DUE?
NO LATER THAN MARCH 20, 2025. Please take advantage of the monthly payment plan. Reminders will be sent frequently by Just Book It Travel.
WHAT IS THE CANCELLATION POLICY?
You have 10 days from your reservation date to purchase travel protection insurance. After March 20, 2025, all payments are non-refundable, and cancellations will incur a 100% penalty. For any refunds, you must contact your travel protection provider. Travel protection covers full trip cancellations only; any reduction in room nights or occupancy after March 20, 2025, is non-refundable.
Examples:
- Before March 20, 2025: If you cancel before this date, only $50 of the deposit is non-refundable. All other payments will be refunded (with travel protection, even the deposit is refunded).
- On or After March 20, 2025: All payments are non-refundable. File a claim with your travel protection provider for any potential refunds.
WHAT IS THE CHECK-IN TIME?
Check-in is at 3:00 pm. Rooms are generally not available until then. If you arrive before 3:00 pm, you can use all of the amenities, pools, and restaurants, and the hotel will let you know when your room is ready. We suggest guests travel with beach clothes in their carry-on bags to enjoy their travel day immediately upon arrival.
WHAT DOES "ALL-INCLUSIVE" MEAN?
All-you-can-eat (gourmet restaurants and buffets), All you can drink (alcohol, mixed drinks, daiquiris, and non-alcoholic beverages), Entertainment (the resort will have daily and nightly activities including shows and a night club), Room Service includes 24-hour room service of food. TRS Coral Resort are committed to redefining and elevating the all-inclusive experience. With Unlimited-Luxury everything is included with your stay - from best-in-class service gourmet restaurants and top-shelf drinks to endless day and nighttime activities. Check the resort link for specific amenities offered at your resort:
WHAT IS INCLUDED IN MY RESORT ROOM BOOKING VIA JUST BOOK IT TRAVEL?
All the amazing experiences mentioned above + One-on-one service with the Just Book It Travel Team - Flexible Payment Options - Taxes & Fees - Round Trip Airport Transfers (optional add-on) - Travel Protection Insurance (optional add-on)
CAN I UPGRADE MY ROOM?
Absolutely! As long as the resort has availability for your travel dates. For your convenience, we have pre-selected the most popular rooms on our wedding website's booking pages. If you wish to book a different room type, please indicate your desired room on your reservation form under the option "Other Room Type - Special Request". Just Book It Travel will contact you with pricing, availability and next steps.
WHAT IS THE BEST WAY TO FIND GOOD FLIGHT DEALS?
Here’s a step-by-step guide to help you secure the best flight options:
1. Click the link below, then select Flights under Book Your Trip Now.
2. Enter your travel details:
• If departing from Atlanta, we recommend selecting Direct under the Max Connection field.
• For departures from other cities, selecting One Connection might be more cost-efficient.
• Be sure to review all options to find the best deal for you.
3. Click Search and then Register Now (registration is required).
4. Complete the Registration Form by filling in the required fields (marked with *), making sure to enter your phone number.
5. Re-enter your travel details (repeat steps 1-2) and click Search again.
6. Review and purchase your preferred flight.
• Arrival Airport: Cancun International Airport (CUN), Cancun, Mexico.
By following these steps, you can compare options and ensure you find the best deal available!
DO I NEED TO HAVE MY PASSPORT PRIOR TO MAKING MY DEPOSIT FOR THE TRIP?
Passports are not required UNTIL guest travel. As long as you provide the hotel with your full legal name, you can arrange travel in advance by RSVPing. Expedited Passports now can take up to 12 weeks - we do recommend getting your passport as soon as possible. Please allow 12-16 weeks for standard passport applications to process following your scheduled appointment with a passport "acceptance facility." If you do not obtain your passport prior to travel, you are responsible for any associated cancellation fees.
DOES EVERY GUEST NEED A PASSPORT TO TRAVEL?
YES! Each guest must have a valid passport to travel. **Reminder: please check the EXPIRATION DATE on your passport! It must have an expiration date covering your full stay.
WHICH AIRPORT SHOULD I ARRIVE/DEPART?
You should fly into Cancun International Airport (CUN).
HOW DO I ARRANGE GROUND TRANSPORTATION FROM THE AIRPORT TO THE RESORT? AND VICE VERSA?
Both shared and private round-trip transportation options will be provided to the group 60 days before travel. This is an optional service and guests have the right to secure transportation separately.
WILL I NEED CASH? WHAT ELSE SHOULD I PACK IF THIS IS MY FIRST INTERNATIONAL TRIP, OR FIRST TRIP IN A LONG TIME? HOW CAN I BEST PREPARE?
We recommend that all guests read this Pre-Travel Checklist as prepared by Just Book It Travel, to ensure a seamless travel experience. All confirmed guests will receive very detailed traveling instructions 7-10 days prior to travel.
DOES JUST BOOK IT TRAVEL LOVE REFERRALS?
Yes! Just Book It Travel is a woman-owned and managed small business that is 100% reliant on "word of mouth" referrals. If you are satisfied with the service that you've received, Just Book It Travel Destination Weddings would appreciate that you tell all of your friends about the convenience of their destination weddings and large groups' services. If you have any feedback that can enhance or improve your service experience, please contact info@justbookittravel.com so that Just Book It Travel can make things right for you!!